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    Insurance News

    Income Protection Complaints Remain a Key Life Insurance Pressure Point
    Income Protection Complaints Remain a Key Life Insurance Pressure Point
    28 Oct 2026: Paige Estritori
    The Australian Financial Complaints Authority’s latest annual review has put income protection insurance back in focus, with the product again attracting the highest number of life insurance complaints in 2025-26. The figures are a useful reminder that the real value of cover is tested not at purchase, but when illness or injury interrupts a person’s capacity to earn. - read more
    Farm Flood Dispute Shows the Cost of Delayed Claims Handling
    Farm Flood Dispute Shows the Cost of Delayed Claims Handling
    28 Oct 2026: Paige Estritori
    A recent Australian Financial Complaints Authority determination involving a flooded farmhouse has put claims handling back under the microscope for rural policyholders, after the insurer was ordered to pay almost $432,000 across building repairs, additional temporary accommodation, professional costs and compensation for non-financial loss. The decision, dated 27 August 2026 and reported by Insurance News on 15 October 2026, is a useful reminder that the practical aftermath of a farm flood can extend well beyond the first clean-up. - read more
    Truck Claim Dispute Shows Disclosure Evidence Matters
    Truck Claim Dispute Shows Disclosure Evidence Matters
    24 Oct 2026: Paige Estritori
    A recent Australian Financial Complaints Authority decision involving a vandalised Hino truck is a useful reminder that disclosure disputes in commercial motor insurance turn on evidence, not assumptions. Reported by insuranceNEWS.com.au on 15 October 2026, the matter ended with Suncorp being ordered to reinstate the policy and reassess the claim after AFCA found the insurer had not proved that undisclosed driving history would have justified refusing the risk. - read more
    Why rising builder failures matter for contract works cover
    Why rising builder failures matter for contract works cover
    17 Sep 2026: Paige Estritori
    Australia's construction sector remains under pressure, with recent insolvency figures continuing to show building and construction as one of the most exposed parts of the economy. Higher material costs, tight margins, labour shortages, delayed payments and fixed-price contract stress have all contributed to a tougher operating environment for builders, subcontractors and project owners. - read more
    How Softer Truck Sales Can Affect Insurance Decisions
    How Softer Truck Sales Can Affect Insurance Decisions
    17 Sep 2026: Paige Estritori
    Recent transport industry sales updates point to a more selective new-truck market, with operators weighing replacement timing against finance costs, emissions planning, availability and contract confidence. For truck businesses, that matters well beyond the showroom. A change in buying momentum can flow through to vehicle values, repair economics, insurer appetite and the way fleets should set insurance sums before renewal. - read more
    Car Insurance Articles

    The Impact of Age and Experience on Car Insurance for New Drivers
    The Impact of Age and Experience on Car Insurance for New Drivers
    When it comes to car insurance for new drivers in Australia, navigating through the options can be overwhelming. Understanding the various factors that impact insurance premiums is crucial for making informed decisions. - read more
    CTP Insurance in Australia: How Compulsory Cover Differs from Car Insurance
    CTP Insurance in Australia: How Compulsory Cover Differs from Car Insurance
    CTP insurance is compulsory for registered vehicles in Australia, but it is not the same as optional car insurance. This guide explains what CTP generally covers, what it does not cover, and how it differs from third party property and comprehensive car insurance. - read more
    How to Read a Car Insurance Policy Document in Australia
    How to Read a Car Insurance Policy Document in Australia
    A car insurance quote is only a starting point. Before choosing or renewing cover, Australian drivers should read the policy documents carefully to understand inclusions, exclusions, excesses, conditions, cooling-off rights and claims obligations. - read more
    Car Insurance Explained: What Every Australian Needs to Know
    Car Insurance Explained: What Every Australian Needs to Know
    Car insurance is a critical aspect of vehicle ownership that can save you from financial distress in case of accidents, theft, or damage. For Australian consumers, understanding the ins and outs of car insurance is essential for ensuring that you're adequately protected without overpaying for your coverage. - read more
    Why Do Age-Related Factors Matter in Car Insurance Premium Calculations?
    Why Do Age-Related Factors Matter in Car Insurance Premium Calculations?
    Car insurance is an essential part of owning and driving a vehicle, providing protection and peace of mind on the road. While most Australians are familiar with the basic coverage options, understanding the finer details of premium calculations can be quite complex. One of the key factors influencing these calculations is age. - read more

    Knowledgebase
    Insurance Underwriter:
    An insurance company, a financial institution that sells insurance.