One of the greatest challenges for any business is to attract new customers ... but not just any customers, you want to meet the right customers ... customers who know they need your products and services and who are ready to to buy.
At Financial Services Online, we find these customers for you ... customers who are ready to buy the products and services you sell.
Finding new customers can be time consuming, but it is a critical part of building value into your business.
We invest heavily in marketing to consumers who are looking for people like you.
We qualify them for you and we send you their details - and you increase your sales, your customer base ... and the value of your business.
We currently generate new business enquiries for Insurance and Finance Advisers Australia-wide covering home loans, wealth creation / mortgage reduction strategies, car loans, business and commercial loans, personal loans, life, trauma and income protection insurance, business and commercial insurance, home and contents insurance, professional indemnity insurance, public liability insurance and more.
Our powerful lead generation system provides brokers and planners with many thousands of leads each month.
Swiss Re Life & Health Australia has announced a suspension of new life insurance business activities in the country, effective October 2025. This decision stems from concerns over the sustainability of Total Permanent Disability (TPD) insurance products, which have seen a significant rise in claims, particularly those related to mental health. - read more
AIA Australia CEO Damien Mu has cautioned that the life and health insurance industries are facing structural changes driven by mounting mental health claims, rising premiums, and ongoing cost-of-living pressures. Speaking during the company's online Thrive for Life presentation, Mu highlighted that economic volatility, regulatory changes, and affordability challenges are rendering current life insurance models unsustainable. - read more
The Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC) have released an update on the progress life insurers have made in addressing issues related to premium increases, product design, and disclosure and marketing materials. This follows previous notifications amid growing concerns that frequent, large, and unexpected premium increases may not have been applied in accordance with policy terms and may not have met reasonable policyholder expectations. - read more
In a significant development for the Australian life insurance industry, the Parliament has passed the Treasury Laws Amendment (Genetic Testing Protections in Life Insurance and Other Measures) Act 2025. This legislation, enacted on 1 April 2026, prohibits insurers from using genetic test results to influence underwriting decisions for life, income protection, or trauma insurance policies. The ban is set to take effect on 8 October 2026. - read more
The Australian life insurance industry is witnessing a significant increase in mental health-related claims, with recent data indicating that these claims now account for nearly one-third of all total and permanent disability (TPD) claims paid. This trend underscores the growing impact of mental health issues on the workforce and the broader community. - read more
Car insurance is an essential part of owning and driving a vehicle, providing protection and peace of mind on the road. While most Australians are familiar with the basic coverage options, understanding the finer details of premium calculations can be quite complex. One of the key factors influencing these calculations is age. - read more
When it comes to car insurance for new drivers in Australia, navigating through the options can be overwhelming. Understanding the various factors that impact insurance premiums is crucial for making informed decisions. - read more
Car insurance is a critical aspect of vehicle ownership that can save you from financial distress in case of accidents, theft, or damage. For Australian consumers, understanding the ins and outs of car insurance is essential for ensuring that you're adequately protected without overpaying for your coverage. - read more
Car insurance is a crucial component of responsible vehicle ownership. It offers financial protection against unforeseen events on the road, providing peace of mind for drivers across the country. In Australia, navigating the world of car insurance can initially seem daunting, but understanding the basics can make the process smoother and more intuitive. - read more
Car insurance is a crucial aspect of owning a vehicle, providing financial protection in case of accidents, theft, and other unexpected events. However, finding the right balance between affordability and adequate coverage can be a challenging task. - read more
Knowledgebase
Claim: A formal request made by the policyholder to the insurance company for payment of a loss covered by the insurance policy.
