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Insurance News

Surge in Insurance Complaints Highlights Industry Challenges
Surge in Insurance Complaints Highlights Industry Challenges
21 Apr 2026: Paige Estritori
Recent data from the Australian Financial Complaints Authority (AFCA) reveals a significant increase in consumer complaints against insurance companies, reaching an unprecedented average of 100 complaints per day. This surge is primarily attributed to delays in processing routine claims, rather than issues arising from natural disasters. - read more
Cybersecurity Gaps in Australian Insurance Industry Exposed
Cybersecurity Gaps in Australian Insurance Industry Exposed
21 Apr 2026: Paige Estritori
The latest PwC Insurance Banana Skins Survey indicates that Australian insurers are trailing their global counterparts in preparedness for emerging risks, particularly in the realms of cybersecurity and artificial intelligence (AI). The survey, which gathered insights from 698 insurance executives across 42 territories, reveals that Australian insurers scored 6.6% lower on the Preparedness Index compared to the global industry average. - read more
Market Concentration in Australian Insurance Industry Under Scrutiny
Market Concentration in Australian Insurance Industry Under Scrutiny
21 Apr 2026: Paige Estritori
Recent analyses have brought to light concerns regarding the concentration of Australia's general insurance market, where four major companies—Insurance Australia Group (IAG), Suncorp, QBE, and Allianz—control nearly 74% of the market share. This dominance has sparked discussions about its implications for competition and consumer outcomes. - read more
ICA Advocates for Legal Changes to Ease Small Business Insurance Burden
ICA Advocates for Legal Changes to Ease Small Business Insurance Burden
21 Apr 2026: Paige Estritori
The Insurance Council of Australia (ICA) has recently highlighted the pressing need for legal reforms to alleviate the escalating insurance premiums burdening small businesses across the nation. In a submission to the Parliamentary Joint Committee's inquiry into small business insurance, the ICA outlined several key areas requiring immediate attention. - read more
Legal Professionals Oppose Proposed Caps on Legal Fees in Liability Cases
Legal Professionals Oppose Proposed Caps on Legal Fees in Liability Cases
21 Apr 2026: Paige Estritori
The Australian Lawyers Alliance (ALA) has recently expressed strong opposition to the Insurance Council of Australia's (ICA) proposal to implement caps on legal fees in liability cases. This proposal is part of the ICA's broader agenda to address the rising insurance premiums affecting small businesses across Australia. - read more
Car Insurance Articles

How Your Driving Habits Affect Your Car Insurance Premiums
How Your Driving Habits Affect Your Car Insurance Premiums
Car insurance premiums are the amounts paid regularly to maintain an active car insurance policy. These payments can be made on a monthly, quarterly, or annual basis, depending on the terms agreed upon with your insurance provider. - read more
How Your Driving Habits Affect Your Car Insurance Premiums
How Your Driving Habits Affect Your Car Insurance Premiums
Car insurance is a necessary expense for anyone who owns a vehicle. It provides financial protection against accidents, theft, and other unexpected events. In Australia, having comprehensive car insurance can save you significant costs down the line. However, what many drivers may not realise is how their driving habits can directly influence their insurance premiums. - read more
Understanding Insurance Jargon: A Guide for Comparing Online Quotes
Understanding Insurance Jargon: A Guide for Comparing Online Quotes
Insurance jargon refers to the specialized terminology and phrases used within the insurance industry. These terms can often be confusing and complicated for those not familiar with the field. - read more
Is Comprehensive Car Cover Worth It? Exploring the Benefits for Australian Drivers
Is Comprehensive Car Cover Worth It? Exploring the Benefits for Australian Drivers
Comprehensive car cover is a type of vehicle insurance policy that provides the most extensive range of protection. It aims to cover a wide array of potential events that could affect your car. - read more
Tips for Finding Affordable Car Insurance Without Sacrificing Coverage in Australia
Tips for Finding Affordable Car Insurance Without Sacrificing Coverage in Australia
Car insurance is a crucial aspect of owning a vehicle, providing financial protection in case of accidents, theft, and other unexpected events. However, finding the right balance between affordability and adequate coverage can be a challenging task. - read more

Knowledgebase
Proximate Cause:
The primary cause of loss in an insurance claim, which sets in motion a chain of events leading to the damage or injury.