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Insurance News

AFCA Rules on Disputed Car Insurance Payout

22 Aug 2025: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has decided against a man's claim for a car insurance payout, which he pursued following a dispute with his ex-wife. The issue arose when the man's Toyota Landcruiser was involved in an accident in April, prompting him to file for a cash settlement of $55,950. However, the ex-wife, who held the insurance policy, later blocked his access to the payout. - read more

APRA Addresses Home Insurance Affordability Challenges with New Initiatives

22 Aug 2025: Paige Estritori

The Australian Prudential Regulation Authority (APRA) has highlighted the ongoing challenges of home insurance affordability, emphasizing that the issue remains complex despite a recent moderation in reinsurance costs. APRA Chair John Lonsdale noted that multiple factors contribute to this difficulty, not solely reinsurance expenses. APRA is actively engaging with insurers, government agencies, and the private sector to address these affordability issues. - read more

ASIC Calls for Revamp in Life Insurance Sales and Service

21 Aug 2025: Paige Estritori

The Australian Securities and Investments Commission (ASIC) has issued a call to action for life insurance companies, urging them to enhance their product offerings and sales processes. While acknowledging some progress since the Hayne Royal Commission, ASIC highlights ongoing issues within the industry. The regulator emphasized the importance of centering strategies around customer needs, particularly as companies aim to expand direct-to-consumer sales. - read more

Regulatory Scrutiny Reveals Ongoing Failures in Direct Life Insurance Sales

20 Aug 2025: Paige Estritori

The Australian Securities and Investments Commission (ASIC) has released findings from a recent review, revealing persistent deficiencies in the direct sales practices of the life insurance industry. Despite heightened scrutiny following the Hayne Royal Commission, challenges remain in several key areas, including product design, sales strategies, remuneration, and customer complaint handling. - read more

Life Insurers Urge Government Action on Mental Health Funding

19 Aug 2025: Paige Estritori

Life insurers in Australia have joined forces with mental health advocates to press the federal government to honour its $1 billion pledge for mental health initiatives. The Council of Australian Life Insurers (CALI) is among the key signatories of an open letter organized by Australians for Mental Health, urging swift action on funding allocation. - read more

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Car Insurance Articles

Don't Get Caught: Essential Tips for Avoiding Car Insurance Mistakes

When it comes to protecting your vehicle and your finances, car insurance is a crucial investment. In Australia, car insurance helps cover the costs associated with accidents, theft, and other unexpected events on the road. - read more

Common Mistakes to Avoid When Filing a Car Insurance Claim

Filing a car insurance claim can be a complex and overwhelming task. Understanding the process is crucial to ensure that everything goes smoothly and you get the compensation you deserve. - read more

Don’t Let These Hidden Costs Drain Your Car Insurance Budget

Car insurance is an essential expenditure for any vehicle owner, but are you truly aware of all the costs involved? Many Australians focus solely on the premiums, overlooking additional charges that can significantly impact their budget. Understanding these hidden costs is crucial to avoid an unpleasant surprise. - read more

Understanding Insurance Jargon: A Guide for Comparing Online Quotes

Insurance jargon refers to the specialized terminology and phrases used within the insurance industry. These terms can often be confusing and complicated for those not familiar with the field. - read more

Understanding Add-Ons: Optional Car Insurance Coverages to Enhance Your Policy

Car insurance is a crucial aspect of responsible vehicle ownership. It provides financial protection against accidents, theft, and other unforeseen events. In Australia, having the right car insurance policy can give you peace of mind on the road. - read more

Knowledgebase

Waiting Period:
The time period that must pass after filing a claim before the insurance coverage becomes effective or benefits are paid.

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