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CHU Unveils Enhanced Residential Strata Insurance Policy

New Policy Offers Improved Coverage and Simplified Claims Process

CHU Unveils Enhanced Residential Strata Insurance Policy?w=400

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CHU, Australia's leading strata insurance underwriting agency, has announced the launch of a new residential strata insurance policy designed to better support property owners and strata communities.
This initiative reflects CHU's commitment to delivering customer-focused solutions that simplify insurance processes and enhance community resilience.

One of the key enhancements in the new policy is the introduction of Lot Owner Contents Insurance. This optional coverage bridges the gap between traditional strata insurance and personal contents policies by covering fixtures and fittings such as home appliances, curtains, blinds, and carpets. This integration allows owners to coordinate claims through a single insurer, streamlining the process and reducing potential delays.

Additionally, the policy now includes Office Bearers Liability as a standard feature. This coverage protects committee members from legal liabilities arising from their duties, acknowledging the complex responsibilities they undertake in managing strata properties.

Kimberley Jonsson, CEO of CHU, emphasized the importance of evolving insurance offerings to meet customer needs. She stated that the upgrade aims to remove complexity, bridge coverage gaps, and ensure better protection for strata residents.

These enhancements are expected to provide strata property owners with more comprehensive protection and a more efficient claims experience, reinforcing CHU's role as a trusted partner in the strata insurance sector.

Published:Tuesday, 6th Jan 2026
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

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Insurance Deductible:
the amount that an insured is required to contribute toward an insurance claim as stipulated in an insurance policy. Otherwise known as the "policy excess".