Car Insurance Online
Australia's leading Online Motor Vehicle Insurance resource
The claimant asserted the lot was leased to a company as a conference facility, incurring a monthly rent of $3300, but became uninhabitable due to water damage. While QBE compensated the water damage, initially declining the rental loss claim, they later approved it after a review, disbursing $31,818 from January to October 2022.
However, concerns about the rental claim's legitimacy were raised by the owners' corporation, prompting further investigation. The claimant had provided a formal lease agreement purportedly made on October 1, 2021, but the incorporation of the tenant company occurred almost six months later. The claimant's director admitted the written lease was backdated in tandem with the claim submission, originally having only a verbal agreement, believing the document was necessary for the claim's success.
Furthermore, a rental ledger indicated payments for October through December 2021, which the director later conceded were never made, fabricated to bolster claim acceptance. QBE branded these actions as attempts to unjustly secure entitlements, enabling them to retrieve $46,830 in payments and costs.
Despite opposing the fraud accusation, stating the ledger mistake was not intended to mislead, AFCA concluded the claim was deceptive. They highlighted misrepresentations regarding the timeline of the lease agreement and rent payments as intentional efforts to deceive the insurer. Given the rent claim constituted a major part of the payout, AFCA deemed it justifiable for QBE to reclaim funds.
This resolution underscores the stringent expectations on claim accuracy and integrity, flagging potential repercussions for misleading insurance practices.
Published:Monday, 17th Mar 2025
Source: Paige Estritori
| Insurer Prevails in Fraudulent Rental Claim Dispute 17 Mar 2025: Paige Estritori The insurer QBE has successfully reversed a payout concerning a fraudulent rental claim, as determined by the Australian Financial Complaints Authority (AFCA). The controversy arose from a claim lodged under an owners’ corporation residential strata plan for water damage and subsequent rental losses dating back to a January 2022 storm. - read more |
| Australia’s Insurtech Rise: Pioneering Innovation in Insurance 12 Mar 2025: Paige Estritori The Australian insurtech sector is steadily gaining prominence with innovative products aimed at boosting efficiency, security, and customer interaction. According to a recent report titled 'Insurtech Down Under: Trends, Tech and Triumphs,' the sector's growth is accelerating, supported by strategic investments and technological advancements. - read more |
| Hacked Company Loses Insurance Battle Over Customer Payment Scam 11 Mar 2025: Paige Estritori A company recently faced a significant setback after losing an insurance claim dispute related to funds stolen in a fraudulent email scheme. Cybercriminals infiltrated the business's email system, sending out fake invoices that directed clients to pay into a bogus bank account. Consequently, two customers inadvertently transferred a total of $66,148 to the fraudulent account. Attempts to retrieve this money were unsuccessful, and the customers refused further payments to the company. - read more |
| Australia Underwriting Rises to Meet Complex Insurance Challenges 11 Mar 2025: Paige Estritori In an evolving insurance landscape where traditional underwriters are hesitant to cover high-risk scenarios, Australia Underwriting has strategically positioned itself to fill this crucial gap. The company has become recognized for its expertise in handling difficult-to-place insurance risks, often ignored by larger insurers focused on lower-risk ventures. Founded by industry veteran George Vincent, the firm has capitalized on unserved market segments and emerged as a vital player in the Australian insurance space. - read more |
| Ombudsman Orders Higher Compensation From Insurer Over Mould Dispute 10 Mar 2025: Paige Estritori The Australian Financial Complaints Authority (AFCA) has directed insurance provider Hollard to enhance its compensation payout to a homeowner following a failed attempt to remediate mould contamination in the owner’s property. Despite previous repair efforts by Hollard, lingering mould issues persisted, prompting further disputes. - read more |
| Understanding Add-Ons: Optional Car Insurance Coverages to Enhance Your Policy Car insurance is a crucial aspect of responsible vehicle ownership. It provides financial protection against accidents, theft, and other unforeseen events. In Australia, having the right car insurance policy can give you peace of mind on the road. - read more
|
| Don’t Let These Hidden Costs Drain Your Car Insurance Budget Car insurance is an essential expenditure for any vehicle owner, but are you truly aware of all the costs involved? Many Australians focus solely on the premiums, overlooking additional charges that can significantly impact their budget. Understanding these hidden costs is crucial to avoid an unpleasant surprise. - read more
|
| From Airbags to AI: The Future of Car Safety Technology Car safety has come a long way since the early days of motoring. Initially, vehicles had minimal safety features, and accidents often led to severe injuries or fatalities. Over the years, technological advancements have significantly improved the safety of cars, making them much safer for drivers and passengers alike. - read more
|
| Car Insurance Savings: Tactics Aussies Can Use for Lowering Their Premiums Car insurance is an essential aspect of vehicle ownership for Australians, providing financial protection in case of accidents, theft, and other unforeseen events. As with any form of insurance, the premiums you pay can vary widely, so understanding the factors that influence these costs is critical. - read more
|
| Common Mistakes to Avoid When Filing a Car Insurance Claim Filing a car insurance claim can be a complex and overwhelming task. Understanding the process is crucial to ensure that everything goes smoothly and you get the compensation you deserve. - read more
|
|
|
Understanding Add-Ons: Optional Car Insurance Coverages to Enhance Your Policy Car insurance is a crucial aspect of responsible vehicle ownership. It provides financial protection against accidents, theft, and other unforeseen events. In Australia, having the right car insurance policy can give you peace of mind on the road. - read more
|
|
How Your Driving Habits Affect Your Car Insurance Premiums Car insurance is a necessary expense for anyone who owns a vehicle. It provides financial protection against accidents, theft, and other unexpected events. In Australia, having comprehensive car insurance can save you significant costs down the line. However, what many drivers may not realise is how their driving habits can directly influence their insurance premiums. - read more
|
|
Tips for Finding Affordable Car Insurance Without Sacrificing Coverage in Australia Car insurance is a crucial aspect of owning a vehicle, providing financial protection in case of accidents, theft, and other unexpected events. However, finding the right balance between affordability and adequate coverage can be a challenging task. - read more
|
|
|
Common Mistakes to Avoid When Filing a Car Insurance Claim Filing a car insurance claim can be a complex and overwhelming task. Understanding the process is crucial to ensure that everything goes smoothly and you get the compensation you deserve. - read more
|
|
Understanding Insurance Jargon: A Guide for Comparing Online Quotes Insurance jargon refers to the specialized terminology and phrases used within the insurance industry. These terms can often be confusing and complicated for those not familiar with the field. - read more
|