Car Insurance Online :: News
SHARE

Share this news item!

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Two farmhouses seeking insurance payouts for earthquake damage have had their claims denied, following a decision highlighting the role of pre-existing issues.

The company behind the claim stated that the properties were impacted by a 5.4-magnitude earthquake that occurred in November 2018. Although the earthquake's epicenter was approximately 45 kilometers away from the buildings, Geoscience Australia specified the evident damage radius to be no more than 27 kilometers from the epicenter.

In their defense, the claimant's engineering expert conceded that the buildings were situated outside the primary damage zone but contended that the earthquake’s vibrations had unleashed energy beneath the geological formations on which the houses stood.

The expert identified "preexisting or dormant conditions" in the properties, including previously repaired damage which, according to him, reopened due to ground movement prompted by the quake, also leading to the manifestation of new fractures.

Meanwhile, Allianz, the insurance provider, enlisted a forensic civil and structural engineer who assessed the damages. His findings revealed brickwork fissures in multiple sections of one property, referred to as House H, and evident cracks within the garage of the second property, termed House P, in addition to a separation between a storeroom and the home.

The engineer hired by Allianz attributed the damage to prolonged foundation instability and deterioration of the mortar used in the brickwork, rather than to the seismic event.

The Australian Financial Complaints Authority (AFCA) upheld the insurer’s position, noting that both engineers corroborated the presence of damage similar to what was being contested even before the 2018 earthquake, specifically in House H.

AFCA further mentioned that updates made to certain rooms within the house remained unaffected, while external brickwork conditions pointed towards significant wear and tear, contributing to the losses. Comparable remarks were also made in regard to House P.

"While both experts agree it is conceivable for House H to incur earthquake-related damage under ideal conditions despite its location outside the designated impact radius, the insurer's expert refuted the existence of such conditions in this case," stated the adjudicator from AFCA.

"Even if the earthquake were recognized as being a proximate cause of the damage to House H, it would coexist with other excluded factors (wear and tear, prolonged structural movement)."

"Consequently, the insurer maintains the right to invoke those exclusions as a basis for denying the claim," AFCA concluded.

 

Published:Thursday, 1st Aug 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Insurance News

How Rising Insurance Premiums Are Impacting Australian Retirees
How Rising Insurance Premiums Are Impacting Australian Retirees
08 Apr 2026: Paige Estritori
Recent reports have highlighted a concerning trend: escalating insurance premiums are placing significant financial strain on Australian retirees. Some individuals have experienced premium increases of up to 400%, making it increasingly difficult for those on fixed incomes to maintain essential coverage. - read more
Regulatory Update: ASIC and APRA's Review of Life Insurance Premium Practices
Regulatory Update: ASIC and APRA's Review of Life Insurance Premium Practices
08 Apr 2026: Paige Estritori
The Australian Securities and Investments Commission (ASIC) and the Australian Prudential Regulation Authority (APRA) have jointly released an update on their review of life insurance premium practices. This review was initiated in response to concerns over frequent and substantial premium increases that may not align with policy terms or policyholder expectations. - read more
Australians Prioritise Life Insurance but Face Knowledge Gaps
Australians Prioritise Life Insurance but Face Knowledge Gaps
08 Apr 2026: Paige Estritori
Recent research indicates a growing emphasis on life insurance among Australians, with 60% now holding some form of coverage, up from 55% the previous year. This trend reflects an increased awareness of the importance of financial security. - read more
Surging Insurance Costs Pose Challenges for Australian Retirees
Surging Insurance Costs Pose Challenges for Australian Retirees
08 Apr 2026: Paige Estritori
Recent reports indicate a significant increase in insurance premiums across Australia, with some policies experiencing hikes of up to 18%. This surge is placing considerable financial pressure on retirees, many of whom are on fixed incomes and find it challenging to accommodate these rising costs. - read more
AMA Calls for Urgent Reforms in Private Health Insurance Sector
AMA Calls for Urgent Reforms in Private Health Insurance Sector
08 Apr 2026: Paige Estritori
The Australian Medical Association (AMA) has released a report indicating that private health insurance is increasingly failing to deliver value for money. The report highlights that premiums have risen sharply, outpacing inflation and wage growth, while nearly 70% of policies now contain exclusions for specific treatments or conditions. - read more


Car Insurance Articles

Is Comprehensive Car Cover Worth It? Exploring the Benefits for Australian Drivers
Is Comprehensive Car Cover Worth It? Exploring the Benefits for Australian Drivers
Comprehensive car cover is a type of vehicle insurance policy that provides the most extensive range of protection. It aims to cover a wide array of potential events that could affect your car. - read more
How Your Driving Habits Affect Your Car Insurance Premiums
How Your Driving Habits Affect Your Car Insurance Premiums
Car insurance premiums are the amounts paid regularly to maintain an active car insurance policy. These payments can be made on a monthly, quarterly, or annual basis, depending on the terms agreed upon with your insurance provider. - read more
Comprehensive vs. Third Party Insurance: Which Car Insurance is Right for You?
Comprehensive vs. Third Party Insurance: Which Car Insurance is Right for You?
Car insurance is a crucial component of responsible vehicle ownership. It offers financial protection against unforeseen events on the road, providing peace of mind for drivers across the country. In Australia, navigating the world of car insurance can initially seem daunting, but understanding the basics can make the process smoother and more intuitive. - read more
Understanding Insurance Jargon: A Guide for Comparing Online Quotes
Understanding Insurance Jargon: A Guide for Comparing Online Quotes
Insurance jargon refers to the specialized terminology and phrases used within the insurance industry. These terms can often be confusing and complicated for those not familiar with the field. - read more
Tips for Finding Affordable Car Insurance Without Sacrificing Coverage in Australia
Tips for Finding Affordable Car Insurance Without Sacrificing Coverage in Australia
Car insurance is a crucial aspect of owning a vehicle, providing financial protection in case of accidents, theft, and other unexpected events. However, finding the right balance between affordability and adequate coverage can be a challenging task. - read more

Knowledgebase
Insurance:
In law and economics, insurance is a form of risk management primarily used to hedge against the risk of potential financial loss.