Car Insurance Online :: News
SHARE

Share this news item!

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Two farmhouses seeking insurance payouts for earthquake damage have had their claims denied, following a decision highlighting the role of pre-existing issues.

The company behind the claim stated that the properties were impacted by a 5.4-magnitude earthquake that occurred in November 2018. Although the earthquake's epicenter was approximately 45 kilometers away from the buildings, Geoscience Australia specified the evident damage radius to be no more than 27 kilometers from the epicenter.

In their defense, the claimant's engineering expert conceded that the buildings were situated outside the primary damage zone but contended that the earthquake’s vibrations had unleashed energy beneath the geological formations on which the houses stood.

The expert identified "preexisting or dormant conditions" in the properties, including previously repaired damage which, according to him, reopened due to ground movement prompted by the quake, also leading to the manifestation of new fractures.

Meanwhile, Allianz, the insurance provider, enlisted a forensic civil and structural engineer who assessed the damages. His findings revealed brickwork fissures in multiple sections of one property, referred to as House H, and evident cracks within the garage of the second property, termed House P, in addition to a separation between a storeroom and the home.

The engineer hired by Allianz attributed the damage to prolonged foundation instability and deterioration of the mortar used in the brickwork, rather than to the seismic event.

The Australian Financial Complaints Authority (AFCA) upheld the insurer’s position, noting that both engineers corroborated the presence of damage similar to what was being contested even before the 2018 earthquake, specifically in House H.

AFCA further mentioned that updates made to certain rooms within the house remained unaffected, while external brickwork conditions pointed towards significant wear and tear, contributing to the losses. Comparable remarks were also made in regard to House P.

"While both experts agree it is conceivable for House H to incur earthquake-related damage under ideal conditions despite its location outside the designated impact radius, the insurer's expert refuted the existence of such conditions in this case," stated the adjudicator from AFCA.

"Even if the earthquake were recognized as being a proximate cause of the damage to House H, it would coexist with other excluded factors (wear and tear, prolonged structural movement)."

"Consequently, the insurer maintains the right to invoke those exclusions as a basis for denying the claim," AFCA concluded.

 

Published:Thursday, 1st Aug 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Insurance News

Surging Insurance Costs Pose Challenges for Australian Retirees
Surging Insurance Costs Pose Challenges for Australian Retirees
08 Apr 2026: Paige Estritori
Recent reports indicate a significant increase in insurance premiums across Australia, with some policies experiencing hikes of up to 18%. This surge is placing considerable financial pressure on retirees, many of whom are on fixed incomes and find it challenging to accommodate these rising costs. - read more
AMA Calls for Urgent Reforms in Private Health Insurance Sector
AMA Calls for Urgent Reforms in Private Health Insurance Sector
08 Apr 2026: Paige Estritori
The Australian Medical Association (AMA) has released a report indicating that private health insurance is increasingly failing to deliver value for money. The report highlights that premiums have risen sharply, outpacing inflation and wage growth, while nearly 70% of policies now contain exclusions for specific treatments or conditions. - read more
APRA Freezes Unjustified Premium Hikes in Commercial Auto Insurance
APRA Freezes Unjustified Premium Hikes in Commercial Auto Insurance
07 Apr 2026: Paige Estritori
The Australian Prudential Regulation Authority (APRA) has recently implemented emergency measures to address significant premium increases in the commercial auto insurance sector. This intervention comes in response to widespread industry concerns over substantial rate hikes that threaten the financial stability of transport operators across the nation. - read more
Federal Court Upholds Denial of Truck Driver's Insurance Claim
Federal Court Upholds Denial of Truck Driver's Insurance Claim
07 Apr 2026: Paige Estritori
In a recent legal development, the Federal Court of Australia dismissed an appeal by a logging truck driver, Mr. Bradley Henschke, concerning his insurance claim through the Australian Retirement Trust. The case, Henschke v Australian Retirement Trust [2026] FCA 80, highlights the critical importance of understanding the specifics of insurance coverage within superannuation accounts. - read more
Escalating Fuel Prices Pose Existential Threat to Australian Trucking Industry
Escalating Fuel Prices Pose Existential Threat to Australian Trucking Industry
07 Apr 2026: Paige Estritori
The Australian trucking industry is facing unprecedented challenges as soaring fuel prices threaten the viability of many operators. Industry leaders are urgently calling for government intervention to prevent potential supply chain disruptions that could affect the entire nation. - read more


Car Insurance Articles

Comprehensive Car Insurance: Is It Worth the Investment?
Comprehensive Car Insurance: Is It Worth the Investment?
When you're a new driver in Australia, understanding car insurance can be a bit overwhelming. - read more
How Your Driving Habits Affect Your Car Insurance Premiums
How Your Driving Habits Affect Your Car Insurance Premiums
Car insurance is a necessary expense for anyone who owns a vehicle. It provides financial protection against accidents, theft, and other unexpected events. In Australia, having comprehensive car insurance can save you significant costs down the line. However, what many drivers may not realise is how their driving habits can directly influence their insurance premiums. - read more
Tips for Finding Affordable Car Insurance Without Sacrificing Coverage in Australia
Tips for Finding Affordable Car Insurance Without Sacrificing Coverage in Australia
Car insurance is a crucial aspect of owning a vehicle, providing financial protection in case of accidents, theft, and other unexpected events. However, finding the right balance between affordability and adequate coverage can be a challenging task. - read more
Don't Get Caught: Essential Tips for Avoiding Car Insurance Mistakes
Don't Get Caught: Essential Tips for Avoiding Car Insurance Mistakes
When it comes to protecting your vehicle and your finances, car insurance is a crucial investment. In Australia, car insurance helps cover the costs associated with accidents, theft, and other unexpected events on the road. - read more
Common Mistakes to Avoid When Filing a Car Insurance Claim
Common Mistakes to Avoid When Filing a Car Insurance Claim
Filing a car insurance claim can be a complex and overwhelming task. Understanding the process is crucial to ensure that everything goes smoothly and you get the compensation you deserve. - read more

Knowledgebase
Insurance Deductible:
That part of an insurance claim that must be paid by an insured person before the the balance is paid by the insurer.