Car Insurance Online :: News
SHARE

Share this news item!

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Two farmhouses seeking insurance payouts for earthquake damage have had their claims denied, following a decision highlighting the role of pre-existing issues.

The company behind the claim stated that the properties were impacted by a 5.4-magnitude earthquake that occurred in November 2018. Although the earthquake's epicenter was approximately 45 kilometers away from the buildings, Geoscience Australia specified the evident damage radius to be no more than 27 kilometers from the epicenter.

In their defense, the claimant's engineering expert conceded that the buildings were situated outside the primary damage zone but contended that the earthquake’s vibrations had unleashed energy beneath the geological formations on which the houses stood.

The expert identified "preexisting or dormant conditions" in the properties, including previously repaired damage which, according to him, reopened due to ground movement prompted by the quake, also leading to the manifestation of new fractures.

Meanwhile, Allianz, the insurance provider, enlisted a forensic civil and structural engineer who assessed the damages. His findings revealed brickwork fissures in multiple sections of one property, referred to as House H, and evident cracks within the garage of the second property, termed House P, in addition to a separation between a storeroom and the home.

The engineer hired by Allianz attributed the damage to prolonged foundation instability and deterioration of the mortar used in the brickwork, rather than to the seismic event.

The Australian Financial Complaints Authority (AFCA) upheld the insurer’s position, noting that both engineers corroborated the presence of damage similar to what was being contested even before the 2018 earthquake, specifically in House H.

AFCA further mentioned that updates made to certain rooms within the house remained unaffected, while external brickwork conditions pointed towards significant wear and tear, contributing to the losses. Comparable remarks were also made in regard to House P.

"While both experts agree it is conceivable for House H to incur earthquake-related damage under ideal conditions despite its location outside the designated impact radius, the insurer's expert refuted the existence of such conditions in this case," stated the adjudicator from AFCA.

"Even if the earthquake were recognized as being a proximate cause of the damage to House H, it would coexist with other excluded factors (wear and tear, prolonged structural movement)."

"Consequently, the insurer maintains the right to invoke those exclusions as a basis for denying the claim," AFCA concluded.

 

Published:Thursday, 1st Aug 2024
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Australian Super's Claim Delays Raise Concerns Among Members
Australian Super's Claim Delays Raise Concerns Among Members
03 Jan 2026: Paige Estritori
Australian Super, one of the nation's largest superannuation funds, is facing criticism over significant delays in processing insurance claims, particularly those related to income protection and total and permanent disability (TPD). Members have reported prolonged waiting periods, leading to financial hardships and uncertainty. - read more
Club Marine Revamps Commercial Boat Insurance Policies
Club Marine Revamps Commercial Boat Insurance Policies
03 Jan 2026: Paige Estritori
Club Marine, Australia's leading provider of recreational boat insurance, has announced significant enhancements to its commercial boat insurance offerings. This strategic move aims to better align commercial policies with the company's recreational insurance products, providing comprehensive coverage for vessels used in both business operations and occasional leisure activities. - read more
Marsh Secures Role in Royal Australian Navy's Maritime Insurance Program
Marsh Secures Role in Royal Australian Navy's Maritime Insurance Program
03 Jan 2026: Paige Estritori
Marsh, a leading global insurance broker and risk advisor, has been appointed by the Australian Government to oversee the insurance and risk advisory components of the Royal Australian Navy's Maritime Insurance Program (MIP). This program is integral to the Navy's extensive fleet expansion and infrastructure development initiatives. - read more
Australian Insurers Achieve Significant Profit Growth Amid Rising Premiums
Australian Insurers Achieve Significant Profit Growth Amid Rising Premiums
03 Jan 2026: Paige Estritori
Australia's insurance industry has reported an after-tax profit of $6.1 billion for 2024, a substantial increase from the five-year average of $2 billion, according to KPMG's annual review. This surge is attributed to premium hikes and a year with fewer significant weather events. - read more
Rising Insurance Risk Pressures Challenge Australian Businesses
Rising Insurance Risk Pressures Challenge Australian Businesses
03 Jan 2026: Paige Estritori
Australian businesses are confronting heightened insurance risk pressures stemming from increased litigation, technological advancements, supply chain disruptions, catastrophic events, and geopolitical tensions. A recent report from Gallagher underscores the importance of risk insights and awareness for organizations preparing for insurance renewals. - read more


Car Insurance Articles

Don’t Let These Hidden Costs Drain Your Car Insurance Budget
Don’t Let These Hidden Costs Drain Your Car Insurance Budget
Car insurance is an essential expenditure for any vehicle owner, but are you truly aware of all the costs involved? Many Australians focus solely on the premiums, overlooking additional charges that can significantly impact their budget. Understanding these hidden costs is crucial to avoid an unpleasant surprise. - read more
Why Customisation Matters: Tailoring Car Insurance to Fit Your Needs
Why Customisation Matters: Tailoring Car Insurance to Fit Your Needs
Car insurance customisation refers to the process of tailoring an insurance policy to fit the specific needs and circumstances of an individual driver or business. Unlike standard, one-size-fits-all policies, customised car insurance allows for the inclusion and exclusion of coverage options based on the unique requirements of the insured party. - read more
Comprehensive vs. Third Party Insurance: Which Car Insurance is Right for You?
Comprehensive vs. Third Party Insurance: Which Car Insurance is Right for You?
Car insurance is a crucial component of responsible vehicle ownership. It offers financial protection against unforeseen events on the road, providing peace of mind for drivers across the country. In Australia, navigating the world of car insurance can initially seem daunting, but understanding the basics can make the process smoother and more intuitive. - read more
Are Extras Worth the Investment? Unpacking Car Insurance Add-Ons
Are Extras Worth the Investment? Unpacking Car Insurance Add-Ons
Car insurance is an essential part of owning a vehicle in Australia, providing financial protection and peace of mind. Standard coverage typically includes protection against collision damage, theft, and various liabilities. However, the world of car insurance doesn’t stop here; enter the realm of 'extras' - additional options that go beyond the basics. - read more
Common Mistakes to Avoid When Filing a Car Insurance Claim
Common Mistakes to Avoid When Filing a Car Insurance Claim
Filing a car insurance claim can be a complex and overwhelming task. Understanding the process is crucial to ensure that everything goes smoothly and you get the compensation you deserve. - read more


Your free Car insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.


Knowledgebase
Insurance Policy:
Broadly, the entire written contract of insurance. More narrowly, the basic written or printed document, as distinguished from the forms and endorsements added thereto.